At rr77, protecting your personal information is as important to us as running our business. What data we collect, why we collect it, and where it's stored — everything is laid out clearly here.
How rr77 Protects Your Data – At a Glance
All your data is protected with 256-bit SSL encryption. Payment details, identity documents, and account information are each stored on separate secured servers.
Industry-Standard SecurityYou have the right to view, correct, or request deletion of any personal data held by rr77. Contact support and we will act on your request within 48 hours.
Your ControlYour name, phone number, or email is never sold to third parties. Any limited third parties with whom data is shared are bound by our confidentiality agreements.
Never SoldRr77 only collects information that is genuinely necessary to provide its services. Requesting unnecessary data goes against our policy.
Minimum CollectionYou can unsubscribe from promotional emails or SMS at any time. Opting out will not affect essential account notifications.
Your PreferencesRr77 believes a privacy policy written only in complex English serves no one. That's why this one is written in plain, straightforward Bengali — with nothing hidden.
TransparencyIn Brief: rr77 does not sell your data to third parties. Only the information necessary to provide our services is collected, and you can view or delete your data at any time.
Various types of information are collected when you register for an account at rr77 and while using our services. This information falls into three main categories:
Full name, date of birth, National ID number (for KYC), address, and nationality information.
Mobile number and email address. Used for account verification, payment notifications, and support.
Transaction history, deposit and withdrawal methods and amounts. Full payment card numbers are never stored.
IP address, browser information, device type, operating system, and activity logs on the platform.
Gaming history, betting records, win/loss data, and time spent active on the platform.
Support chat records, email correspondence, and the history of all service-related communications.
Automatically collected data includes cookies, location (country level only), and referral source information. These are used to improve platform performance.
Every reason rr77 collects your data is clearly set out below. Requesting or storing data we do not need goes against our policy.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Name & Identity | Account Verification & KYC Completion | Mandatory |
| Mobile & Email | OTP verification, transaction notifications, support | Mandatory |
| Financial Transactions | Payment processing, fraud prevention | Mandatory |
| IP & Device | Security monitoring, account protection | Mandatory |
| Gaming Activity | Responsible gaming monitoring, bonus eligibility | Mandatory |
| Marketing Preferences | Sending Promotional Offers | Optional |
Rr77 will never use your data for new purposes without your consent. Should we need to do so in the future, you will be notified in advance and your consent will be obtained where required.
Rr77's server infrastructure is hosted in internationally certified data centers that maintain the highest industry security standards. The core layers of data protection are:
Payment Card Security: rr77 never stores your full payment card number, CVV, or expiry date on its own servers. All payment processing is handled entirely through payment gateways that are themselves PCI DSS certified.
Rr77 never sells your data. However, in limited circumstances, certain information must be shared with specific third parties. Those circumstances are outlined below:
Necessary information is shared with bKash, Nagad, or your bank to process transactions. These providers operate under their own privacy policies.
Identity document details are shared with a licensed KYC provider for the purpose of identity verification.
For Live Casino or slots games, only a player ID is shared with the game provider. No personal details are disclosed.
We may be required to share necessary information with regulatory authorities under legal obligations or court orders.
Your personal data is not shared with any third parties beyond those listed above. rr77 has a data privacy agreement in place with each third party, defining the limits of how they may use your information.
Rr77 uses cookies and similar technologies on its website. The types of cookies and their purposes are explained below:
Optional cookies can be disabled at any time from your browser settings. However, disabling essential cookies may affect core functionality such as logging in and making payments.
Every rr77 user has the following rights regarding their personal data. To exercise any of these rights, please contact our support team.
You can request a copy of all the information rr77 holds about you. It will be provided within 48 hours.
If any of your information is incorrect, you can request a correction. Verifiable errors will be fixed within 24 hours.
After closing your account, you may request that your data be deleted. However, certain information may need to be retained for a specified period due to legal obligations.
You may request an export of your data in a standard format. It will be provided as a CSV or PDF file.
You can request that the use of your data be restricted to specific purposes — for example, opting out of marketing communications.
If you believe your data is being used inappropriately, you have the right to object. Every complaint is taken seriously and investigated thoroughly.
To exercise any of your rights, email us at support@rr77-baji.com or submit your request in Bengali via live chat. Requests will be processed after your identity has been verified.
Rr77 strictly does not collect personal information from anyone under the age of 18. The platform is exclusively for adults.
If anyone under 18 manages to open an account for any reason, that account will be closed immediately and all collected data will be permanently deleted.
If a parent or family member suspects that a minor in their household is using rr77, please contact our support team immediately. Appropriate action will be taken as soon as possible.
Advice for Parents: Always keep passwords, PINs, and device locks active to prevent children in your household from accessing your device or account. Make it a habit to log out of the rr77 app when you're done.
Rr77 does not retain any data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
Please note: Data that no longer needs to be retained beyond legal requirements is automatically deleted after the designated period. rr77 does not hold on to data unnecessarily.
Rr77 may update this Privacy Policy from time to time. For any significant changes, the following process will be followed:
Minor corrections such as fixing typos or clarifying wording may be made without prior notice. We recommend checking this page regularly.
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch:
Your complaints are taken seriously. We aim to provide an initial response within 48 hours and a full resolution within 7 business days.
Data Protection Officer: rr77 has a dedicated Data Protection Officer who oversees all privacy-related matters. Serious complaints are escalated directly to them. Protecting your data is not a formality for us — it is our responsibility.
When registering on any online platform, a natural question comes to mind — where is my data going, and who has access to it? At rr77, the answer is straightforward: your data is used to deliver your services, and nothing else.
Rr77 has always believed that a privacy policy isn't just something written down on paper. When you register with your mobile number, that number is used only to send OTPs, deliver transaction notifications, and provide support. It is never sold to advertising companies or shared with data brokers.
Given how widely mobile banking is used in Bangladesh, a common concern is: is my bKash number safe? When processing a payment on rr77, only the information required for that specific transaction is shared with the payment gateway. Once the payment is complete, that information is not retained on rr77's servers.
Rr77 supports two-factor authentication (2FA) to help keep your account secure. With 2FA enabled, your password alone won't be enough to log in — you'll also need the OTP sent to your mobile. Given the rising trend of cybercrime in Bangladesh, rr77 strongly recommends that all users enable 2FA.
Many users wonder why KYC is required. To maintain its licence with international gaming regulators, rr77 must verify that the platform is used only by genuine adults and that anti-money laundering requirements are met. KYC data is used solely for these purposes and stored on secure servers. It is never used for marketing or any other purpose.
Staff training is a key part of rr77's data protection approach. Technical safeguards alone are not enough — every employee with access to user data receives regular privacy training. Any data breach is investigated internally, and measures are taken to prevent future incidents.
If you ever suspect that your rr77 account is being accessed without your permission, or if you notice any unusual activity, contact support right away. Immediate steps will be taken to change your password, terminate active sessions, and secure your account.
In the event of a data breach: In the event of a data breach at rr77, affected users will be notified within 72 hours. You will receive a clear account of what data was affected, what steps have been taken, and what you can do. This kind of transparency is part of our policy.
FAQs on Tournaments & Welcome Bonuses
Your data is protected, payments are secure, and support is always available in Bengali. Join rr77 and play with complete peace of mind.